Privacy Policy

Last Updated: March 15, 2025

At EvolveXFlowUp, we respect your privacy and are committed to protecting your personal information. This policy explains how we handle your data when you work with us on blockchain development projects.

Information We Collect

We gather information that helps us deliver blockchain development services effectively. The data we collect falls into several categories, each serving specific business purposes.

Contact Information

Name, email address, phone number, and company details you provide when reaching out to us or during project discussions.

Project Data

Technical requirements, project specifications, business objectives, and any materials you share for development purposes.

Communication Records

Email exchanges, meeting notes, project updates, and other correspondence related to your blockchain development needs.

Technical Information

System requirements, integration needs, existing infrastructure details, and technical preferences for your project.

How We Use Your Information

Your information helps us understand your blockchain development needs and deliver services that match your business requirements. We use this data thoughtfully and only for legitimate business purposes.

  • Developing custom blockchain applications tailored to your specifications
  • Providing technical consultation and project planning services
  • Communicating project updates, milestones, and important information
  • Maintaining project records and documentation throughout development
  • Offering ongoing support and maintenance for completed applications
  • Improving our development processes based on project experiences

We don't use your information for marketing purposes without your explicit consent. Our focus remains on delivering the blockchain solutions you need.

Data Sharing and Disclosure

We keep your information private and secure. We don't sell your data or share it with third parties for their marketing purposes.

Limited Sharing Situations

There are specific circumstances where we might share information, always with proper safeguards:

  • With trusted technical partners when their expertise benefits your project
  • When required by Thai law or legal proceedings
  • To protect our business interests in case of company restructuring
  • With your explicit permission for specific business purposes

Any partners we work with must meet our security standards and agree to protect your information appropriately.

Your Rights and Choices

You have meaningful control over your personal information. We respect these rights and make it straightforward to exercise them.

Access Your Information

You can request copies of the personal data we hold about you, including project communications and technical specifications.

Update or Correct Data

Let us know if your contact information changes or if you notice any inaccuracies in the information we have.

Request Deletion

You can ask us to delete your personal information, though we may need to keep some records for legal or business purposes.

Data Portability

Request your data in a format that allows you to transfer it to another service provider if needed.

Limit Processing

Ask us to restrict how we use your information while we address any concerns you might have.

To exercise these rights, contact us directly. We'll respond within reasonable timeframes and help you understand what options are available.

Data Security Measures

We take protecting your information seriously and implement multiple layers of security throughout our operations.

Technical Safeguards

  • Encrypted data transmission using industry-standard protocols
  • Secure server infrastructure with regular security updates
  • Access controls that limit who can view your information
  • Regular security assessments and vulnerability testing
  • Backup systems to prevent data loss during technical issues

Operational Security

Our team follows strict protocols for handling client information. We train staff on privacy best practices and limit access to information on a need-to-know basis for project work.

While we implement robust security measures, no system is completely immune to risks. We continuously monitor and improve our security practices to stay ahead of potential threats.

Data Retention and Deletion

We keep your information only as long as necessary for business purposes or legal requirements. Here's how long we typically retain different types of data:

1
Active Project Period

During active development, we maintain all project-related information to ensure smooth delivery and effective communication.

2
Post-Project Support (2 years)

We keep technical documentation and contact information to provide ongoing support and address any issues that arise.

3
Legal Requirements (7 years)

Some financial and contractual records must be retained longer to comply with Thai business regulations and tax requirements.

4
Secure Deletion

After retention periods expire, we securely delete your information using methods that prevent recovery or unauthorized access.

International Data Transfers

Our primary operations are based in Thailand, but blockchain development sometimes involves international collaboration or cloud services hosted outside Thailand.

When we transfer your data internationally, we ensure appropriate safeguards are in place. This includes working with partners who meet international privacy standards and using contractual protections that maintain your data security.

We'll inform you if your specific project requires international data transfers and explain the protections we've implemented.

Updates to This Policy

We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you directly via email and update the date at the top of this policy.

Minor updates that don't affect how we handle your data might be made without individual notification, but we'll always maintain the current version on our website.

We encourage you to review this policy occasionally, especially before starting new projects with us.

Privacy Questions and Contact

We're here to address any concerns about how we handle your personal information. Our team is committed to transparency and helping you understand your privacy rights.

Call Us

+66 2 394 4340

Visit Our Office

137/71 เมือง
Chiang Rai 57000, Thailand